The questions we actually get.
Check the pedal’s mode first (the Device Guide lists the right one per model), then run Learn Pedal again. The Pedal diagnostics readout shows exactly what each press sends, if presses appear there, QMe hears the pedal and it’s an assignment fix; if nothing appears, re-pair in iOS Bluetooth settings. Note the pedal is intentionally off while the Apple Pencil canvas is open.
If QMe says the email and password do not match, check the password or tap Forgot Password?. If you made your account with Sign in with Apple, use that button: that account has no password.
QMe always says the email is on its way, even when no account uses that address, so nobody can use the form to find out who has an account. Give it a few minutes and check spam or junk. Still nothing? Try the email you signed up with, or Sign in with Apple if that is how you made the account.
They are on an older QMe. Songs the host adds from search only reach QMe 1.40 or later. On Jam home an older version shows an orange ring round their name; ask them to update from the App Store.
It hears the room. Raise the Instrument Filter in teleprompter settings, feed the iPad a vocal-only mixer send kept dry, disconnect Bluetooth headsets (iOS may grab their mic), or use Auto or Pedal mode on loud stages. During video recording the camera owns the mic, so QMe switches to auto-scroll automatically. See the band setup diagram for wiring a vocal-only feed into the iPad.
Raise display brightness in the Even Realities app (turn off auto-brightness), and adjust the display position and nose pads, centred projection reads brightest.
Normal, the connection dropped and the lens is running from its cached setlist. Keep playing and drive it with the glasses gestures; it re-syncs by itself. Open your setlist once while online before a show so the cache is fresh (it holds up to 60 songs).
Profile → G2 Glasses → Reset Pairing, then enter the fresh 4-digit code from the lens. If the glasses plugin is very old, restart it from the Even Realities app first.
That song’s chord line carries no position information (a bare “Am F C G” list), so QMe spreads the chords evenly. Re-import it from ChordPro with inline chords, or click the chords into place in the web console’s Structured editor.
Sync happens while the app is online. Open QMe with a connection once after editing on the web and everything is on the device, the whole library reads fine offline after that.
Both are saved to the song as soon as you change them, so this should stick. If a song still opens at the wrong speed, it was last saved on a build older than 1.24, set it once more and it’ll hold from then on.
QMe’s AI features run on your own Anthropic key, a one-time, 4-step setup in Profile → AI Chord Generation. It’s stored only in your device’s Keychain and costs about a penny per song.
Questions this manual didn’t answer? Email support@qmeprompter.com, or use Leave Feedback in the app, real musicians read it. · qmeprompter.com